Rent Check Out FAQ

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FAQ - Frequently Asked Questions

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Check-out

1. At what time is the check-out?

The standard check-out time is at 11:00am.

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2. Can I check-out later?

There is no guarantee of late check-out after 11:00am as the following guests may be arriving the same day. We recommend to arrange it with the owner at check-in.

You have also the option to leave your luggage in our office.

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3. Do I have to clean the apartment?

No. On departure day, you are expected to leave the apartment in reasonable conditions and take out the garbage.

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4. When do I get my security deposit refunded?

The security deposit is refunded in cash during check-out, after inspection if no damage has occurred and if the apartement is left in acceptable condition.

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5. Where can I leave my luggage after the check-out?

Yes, you can store for free your luggage at our office during office hours (more info). Please note we are not responsible for luggage content or luggage not picked up on time.

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