Rent Check Out FAQ

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FAQ - Frequently Asked Questions

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Check-out

1. At what time is the check-out?

The standard check-out time is at 11:00am.

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2. Can I check-out later?

There is no guarantee of late check-out after 11:00am as the following guests may be arriving the same day. We recommend to arrange it with the owner at check-in.

You have also the option to leave your luggage in our office.

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3. Do I have to clean the apartment?

No. On departure day, you are expected to leave the apartment in reasonable conditions and take out the garbage.

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4. When do I get my security deposit refunded?

The security deposit is refunded in cash during check-out, after inspection if no damage has occurred and if the apartement is left in acceptable condition.

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5. Where can I leave my luggage after the check-out?

Yes, you can store for free your luggage at our office during office hours (more info). Please note we are not responsible for luggage content or luggage not picked up on time.

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Our company, introduction
Testimonials>
François A.  (France)
Wonderful appartment in a terrific neigbourhood, calm and near the best places of Stockholm. Try it and you will love it.
Apartment OSTERMALM CHIC
Rental 6 to 10 May 2012
Glenn Large  (United Kingdom)
We had a fantastic time in Stockholm and the Lovely Suite was great! The location was excellent, checkin/checkout hassle free and a better way to spend a few days or more in Stockholm than a hotel.
Apartment LOVELY SUITE
Rental 3 to 6 May 2012
Aine Byrne  (Ireland)
Very impressed with the standard of accommodation & the service offered by all involved in the booking & show around.
Apartment GUSTAVIA
Rental 4 to 7 May 2012
Beatriz Perez-Lopez  (United Kingdom)
The service was excellent!!! 5* service. Both Anne Marie and Valeria were lovely and extremely helpful when we arrived. They went the extra mile to make us feel welcome!!
Apartment MODERN HEART
Rental 19 to 22 apr 2012
Enrico Vian  (Spain)
All was perfect! The agency was kind and very helpful! The apartment is close to centre in a very quiet zone
Apartment DIVINO STUDIO
Rental 5 to 8 May 2012
Denis Monnaie  (Sweden)
Convenient and nice place. Very satisfied with the agency, AM is doing a great job!
Apartment EDEN
Rental 17 apr to 6 May 2012
ROMAIN LARNAUDIE  (France)
We enjoyed having Independence.
Apartment MODERN HEART
Rental 27 apr to 1 May 2012
Richard Whittaker  ()
The apartment was great, very comfortable and in a great location.
Apartment DUPLEX VIEW
Rental 22 to 28 apr 2012
Moira Bennet  (United Kingdom)
Everything with the apartment was excellent. It was clean, comfortable and relaxing with lots of space for us all. Stunning views over the rooftops from the terrace. Everything we needed was there and the sauna was a lovely bonus enjoyed by all. It looked great in the photos
but was so stunning when we walked in that we were all
wowed! It was so nice to have such a spacious area to enjoy sharing the events of the day. We were so handy for bus, underground etc and within a short walking distance of local baker- fresh morning bread, and shops and lots of restaurants. It was an ideal spot amid beautiful buildings
near the waterside walkways.
Apartment LUXURY DREAM
Rental 22 to 25 apr 2012
Laura Henson  (United Kingdom)
Cocoon consistently makes visiting Stockholm a reliable joy. Great staff, lovely office, and fantastic flats. This is our second visit to a Cocoon stockholm flat.
Apartment RUBY DREAM
Rental 19 to 22 apr 2012
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