Apartments in Sweden FAQ

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FAQ - Frequently Asked Questions

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Arrival

1. How do I get to the apartment?

The meeting is at the apartment. The exact address and a detailed map are included in your booking voucher.

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2. Where can I find the exact address?

The exact address is indicated in your booking voucher. A detailed map is included to find easily the property upon arrival.

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3. Where do I pick up the keys?

The meeting is at the apartment. The owner or person in charge will meet you at the agreed meeting time.

Please remember to inform us of your arrival time and to keep us up to date if there are any changes.

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4. What payment is accepted for the remaining amount?

The remaining amount has to be paid in cash upon arrival, unless CREDIT CARD ACCEPTED is clearly stated on your booking voucher. An extra charge might apply for payment by credit card (usually between 3% and 4%).

If you need an invoice/receipt for the remaining amount to be paid upon arrival, please indicate this information during the booking process. The owner will prepare it, ready for your check in.

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5. Do you offer a pick-up service?

We do not offer a pick-up service.

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6. Do I have to confirm my arrival time?

Yes, you have to enter your arrival time when you make your booking (landing time & airport if arriving by plane).

If you dont know your arrival time when making the booking, please send us the information by email no later than 3 days prior to arrival. We'll arrange your meeting time at the apartment.

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Testimonials>
François A.  (France)
Wonderful appartment in a terrific neigbourhood, calm and near the best places of Stockholm. Try it and you will love it.
Apartment OSTERMALM CHIC
Rental 6 to 10 May 2012
Glenn Large  (United Kingdom)
We had a fantastic time in Stockholm and the Lovely Suite was great! The location was excellent, checkin/checkout hassle free and a better way to spend a few days or more in Stockholm than a hotel.
Apartment LOVELY SUITE
Rental 3 to 6 May 2012
Aine Byrne  (Ireland)
Very impressed with the standard of accommodation & the service offered by all involved in the booking & show around.
Apartment GUSTAVIA
Rental 4 to 7 May 2012
Beatriz Perez-Lopez  (United Kingdom)
The service was excellent!!! 5* service. Both Anne Marie and Valeria were lovely and extremely helpful when we arrived. They went the extra mile to make us feel welcome!!
Apartment MODERN HEART
Rental 19 to 22 apr 2012
Enrico Vian  (Spain)
All was perfect! The agency was kind and very helpful! The apartment is close to centre in a very quiet zone
Apartment DIVINO STUDIO
Rental 5 to 8 May 2012
Denis Monnaie  (Sweden)
Convenient and nice place. Very satisfied with the agency, AM is doing a great job!
Apartment EDEN
Rental 17 apr to 6 May 2012
ROMAIN LARNAUDIE  (France)
We enjoyed having Independence.
Apartment MODERN HEART
Rental 27 apr to 1 May 2012
Richard Whittaker  ()
The apartment was great, very comfortable and in a great location.
Apartment DUPLEX VIEW
Rental 22 to 28 apr 2012
Moira Bennet  (United Kingdom)
Everything with the apartment was excellent. It was clean, comfortable and relaxing with lots of space for us all. Stunning views over the rooftops from the terrace. Everything we needed was there and the sauna was a lovely bonus enjoyed by all. It looked great in the photos
but was so stunning when we walked in that we were all
wowed! It was so nice to have such a spacious area to enjoy sharing the events of the day. We were so handy for bus, underground etc and within a short walking distance of local baker- fresh morning bread, and shops and lots of restaurants. It was an ideal spot amid beautiful buildings
near the waterside walkways.
Apartment LUXURY DREAM
Rental 22 to 25 apr 2012
Laura Henson  (United Kingdom)
Cocoon consistently makes visiting Stockholm a reliable joy. Great staff, lovely office, and fantastic flats. This is our second visit to a Cocoon stockholm flat.
Apartment RUBY DREAM
Rental 19 to 22 apr 2012
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